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There is a such thing as too many questions
Sprint Nextel sent Dear John letters to a thousand customers telling them 'it's over.' Apparently, these people were calling customer service 40 to 50 times a month, asking the same questions over and over and over and over — and Sprint says they were simply draining too many customer service resources. The ex-customers won't have to pay a termination fee or even their final bill. So if you really want out of your cell phone contract and you've got a lot of free time on your hands...
Posted on July 10, 2007 4:26 AM PT | Permalink
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