Microsoft scolded for mistreating music customers
The Electronic Frontier Foundation says Microsoft has betrayed customers of its defunct MSN Music service, and should give music buyers their money back.
Microsoft last week Microsoft announced it would no longer issue digital rights management keys for songs purchased from MSN Music after August 31st. Because the songs are DRMed, or copy protected, consumers will be prevented from transferring their songs to new devices, and could lose their music when they get new computers or when their old machines fail.