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April 20, 2006

Why simple gadgets are better gadgets

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Recent research from the University of Maryland shows that consumers are more attracted to feature-packed digital products when they're shopping, but many become frustrated and dissatisfied with complicated digital cameras, cell phones and other gadgets after they bring them home.

The University of Maryland's Roland Rust calls this Feature Fatigue, and he wrote about it in a recent edition of the Harvard Business Review.