"E-government" is growing
A new study from The Pew Internet and American Life Project looks at our experience interacting with government over our computers. "E-government," or "e-gov" for short, is a term that describes everything from emailing your Congressman to paying your taxes online
Americans who contact government over the web or by email are still a minority. But the Pew study says 97 million of us did use e-gov in the past year -- an increase of 50 percent over 2002. Study author John Horrigan says e-gov is catching on. We also chat with Minneapolis listener Betty Cassady about her e-gov experiences. (Jeff Horwich guest-hosts.)